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How to Make a Phone Call in Microsoft Teams (Full 2025 Guide)

September 24, 2025 11:26

Summary: How to Make a Phone Call in Microsoft Teams

This guide explains the straightforward process of making phone calls directly within Microsoft Teams, a powerful tool for organizational collaboration.

Main Points

  • Accessing Teams:

    • Launch the Microsoft Teams application on your device or access it through your web browser.
    • Sign in using your organization's specific email address and password.
  • Navigating to the Calling Feature:

    • Once logged in, locate the phone icon on the left-hand sidebar.
    • Clicking this icon will direct you to the calling interface.
  • Initiating a Call:

    • Dialing a Number: Use the on-screen dial pad in the calling interface to enter the desired phone number. You can use your mouse or keyboard.
    • Calling Colleagues: For internal calls, type a colleague's name into the search bar above the dial pad to find and select their contact.
    • Connecting the Call: After entering the number or selecting a contact, click the call button (usually a phone icon) to initiate the call.
  • During the Call:

    • Teams provides options to mute your microphone, put the call on hold, or add more participants to create a conference call.
  • Ending the Call:

    • Click the red end call button to hang up when finished.

Key Takeaways

  • Making phone calls in Microsoft Teams is a convenient way to connect with colleagues without leaving your workspace.
  • The interface is user-friendly, offering both direct dialing and contact-based calling.
  • The calling feature includes essential call management options for flexibility during conversations.
  • Microsoft Teams is continuously updated, so stay aware of potential new features.