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September 24, 2025 14:08
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Summary: Fixing AGI Rejects on TurboTax

This guide explains how to resolve "AGI file reject" errors when filing taxes electronically with TurboTax.

Main Points

  • What is an AGI Reject? An AGI (Adjusted Gross Income) reject occurs when the AGI you entered on your tax return does not match the information the IRS has on file. This is a common issue during e-filing.

  • Identifying the Problem:

    • The most common cause is an incorrect AGI entry for the previous tax year (e.g., 2023 AGI).
    • Specific rejection codes indicate the nature of the mismatch:
      • IND03104: The primary taxpayer's AGI or self-selected PIN from the previous year does not match IRS records.
      • IND03204: The spouse's AGI or self-selected PIN from the previous year does not match IRS records.

  • Resolving the Issue via TurboTax:

1.  **Access TurboTax:** Go to turboax.intuit.com and sign into your account. If you don't have one, create it.
2.  **Navigate to Free Edition:** Locate and access the TurboTax Free Edition for 2024.
3.  **Use the Search Bar:** At the top of the page, use the search bar.
4.  **Enter Your Query:** Type "AGI file rejected" into the search bar.
5.  **Expand Search Results:** Look for and click the "See More" option to view a wider range of relevant articles.
6.  **Find Your Specific Issue:** Scroll through the results to find information that matches your situation, paying attention to the rejection codes.
7.  **Follow Corrective Steps:** Once you've identified the cause and relevant rejection code, read the provided article or support document. It will outline the necessary steps to correct your AGI information.
8.  **Resubmit:** After making corrections, resubmit your e-file.

Key Takeaways

  • Accuracy is Crucial: Ensure the AGI information you input accurately reflects what the IRS has on file.
  • Patience and Attention to Detail: Taking your time during this process will help prevent further rejections and streamline your tax filing.
  • Utilize TurboTax Resources: The TurboTax website offers comprehensive resources and support to help you resolve common tax filing issues like AGI rejects.

By following these steps, you can effectively address an AGI file reject and successfully file your taxes electronically.