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September 25, 2025 17:05
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Summary of "How to Fix Dependent Social Security Number Mismatch E-file Reject Using TurboTax"

This video provides a step-by-step guide on how to resolve an e-file rejection in TurboTax caused by a mismatched Social Security Number (SSN) for a dependent.

Main Points

The video walks users through the process of identifying and correcting the SSN error within their TurboTax filing.

Step-by-Step Instructions

  1. Access TurboTax:

    • Go to the official TurboTax website.
    • Sign in to your account.
  2. Navigate to Your Filing:

    • Go to the Tax Home (your dashboard).
    • Click on "TurboTax Free Edition T 24" (or the relevant section for your current filing).
  3. Review and Edit Information:

    • Click on the "Review and edit" option. This is crucial for verifying all entered data.
    • Navigate to "My Info" in the menu.
    • Proceed to "Personal Profile."
  4. Correct Dependent SSN:

    • In the "Personal Profile" section, review the information for each dependent.
    • Crucially, double-check the Social Security Number entered for the dependent.
    • Compare the entered SSN with official documents like the dependent's Social Security card or previous tax returns.
    • If any discrepancies are found, carefully correct the SSN. Accuracy is emphasized as even small typographical errors can lead to rejections.
  5. Save and Resubmit:

    • After making the necessary corrections, save your changes.
    • Attempt to resubmit your tax file again.

Key Takeaways

  • Accuracy is paramount when entering dependent information, especially Social Security Numbers.
  • Mismatched SSNs are a common reason for e-file rejections.
  • TurboTax provides tools to easily review and edit your personal and dependent information.
  • Always double-check SSNs against official documentation.

Actionable Insight

If you receive an e-file rejection due to a dependent SSN mismatch, follow these steps in TurboTax to correct the error and successfully file your taxes. If further assistance is needed, TurboTax offers support options.